Cisco BIB Call Recording System
Professional call recording solution leveraging Cisco IP Phone's Built-in Bridge (BIB) feature for enterprise communication environments. CiscoBIB provides reliable call recording for CUCM systems.
Supported Phones
200+ Cisco Models
Cisco BIB System Features
Comprehensive call recording solution for Cisco IP phones, meeting enterprise communication recording needs with CiscoBIB technology
BIB Technology Support
Leverage Cisco IP Phone's Built-in Bridge (BIB) feature for high-quality recording without additional hardware.
Enterprise Reliability
Designed for enterprise communication environments with high availability and data security to meet strict compliance requirements.
Easy Configuration
Intuitive configuration interface for easy system deployment and management, reducing IT team workload.
Smart Search
Advanced search functionality to quickly locate recording files by number, time, keywords and more.
Complete Recording
Record both sides of the conversation to ensure complete retention of call content, supporting internal and external call recording.
Detailed Reporting
Comprehensive recording statistics and analysis reports to help businesses understand communication patterns and optimize processes.
How Cisco BIB Works
Understand how Cisco BIB recording system uses Built-in Bridge technology for high-quality call recording
BIB Recording Technology
Most Cisco IP phones support BIB functionality. When a call is active, the phone sends its input and output traffic to the voice gateway, then to external PSTN phones (internal/external call recording) or internal users, while copying input and output traffic to the recording server for call recording.
The recording software resides on a server interconnected with the IP phone network and CUCM network, capable of receiving traffic sent by IP phones for recording.
High Quality Recording
Preserve original call quality, clear and distinguishable
Real-time Monitoring
Support real-time call monitoring and listening
Multi-format Support
Support multiple audio formats for storage and export
Secure Storage
Encrypted storage to prevent unauthorized access
IP Phone
Cisco IP Phone duplicates call audio stream via BIB feature
CUCM
Cisco Unified Communications Manager manages phone configuration
Recording Server
Receive audio stream and store high-quality recording files
Configuration Guide
Complete Cisco BIB recording system configuration in a few simple steps
Cisco BIB Configuration Steps
1. Phone Interface Configuration
In the Phone configuration interface, select "On" for "Built In Bridge";
2. DN Interface Configuration
In the Directory Number configuration:
- In Recording Option, select "Automatic Call Recording Enabled";
- In "Recording Profile", select "Recording_Profile";
- In "Recording Media Source" dropdown, select "Phone Preferred".
Configuration Screenshots
Phone Configuration Interface
DN Configuration Interface
Video Tutorial
Configuration Guide Video
Watch our detailed video tutorial to learn how to quickly configure Cisco BIB recording system, including system installation, phone configuration and recording management.
Video Length
15 minutes
Updated Date
May 2025
Content Coverage
From system installation to advanced configuration
Supported Phones
Check the complete list of supported Cisco IP phones for Cisco BIB recording system
Cisco IP Phone Support Matrix
| Phone Series | Model | BIB Support | CUCM Version | Status |
|---|---|---|---|---|
|
8800 Series
|
Cisco 8811
|
Supported | 11.5+ | Recommended |
|
8800 Series
|
Cisco 8841
|
Supported | 11.5+ | Recommended |
|
7800 Series
|
Cisco 7811
|
Supported | 10.5+ | Standard |
|
6800 Series
|
Cisco 6861
|
Supported | 11.0+ | Recommended |
|
3900 Series
|
Cisco 3905
|
Limited Support | 9.0-10.5 | Legacy Model |
Validated Models
We have validated BIB recording functionality on over 200 Cisco IP phone models to ensure system stability and reliability.
- 8800 Series (All models)
- 7800 Series (All models)
- 6800 Series (All models)
- Selected 3900 Series
Compatibility Notes
Important considerations for Cisco BIB recording system compatibility with different phone models and CUCM versions.
- Requires CUCM 10.5+ for full functionality
- Firmware version 11.XX+ recommended
- Network access to recording server required
- BIB feature must be enabled on phone
Need Assistance?
Not sure if your Cisco IP phone supports BIB recording? Contact our technical team for personalized support.
- leehear@gmail.com
- GitHub Issues & Discussions
- Technical Documentation
- Live Demo Available
Contact Us
Have questions about Cisco BIB recording system? Reach out to our technical team for support
Get in Touch
leehear@gmail.com
We typically respond within 24 hours